ID: 4023

PDF Thumbnails not showing on Mac OS

When you check-in PDF files on Mac desktop clients the thumbnail for the asset is not generated and shows you a blank image as the thumbnail.

 

MAC OS (10.8) and Above

from OS X Mountain Lion (10.8), Apple dropped dedicated support for X11.app, with users directed to the open source XQuartz project (to which it contributes) instead

 

Install Xquartz from the website below

http://xquartz.macosforge.org/landing/