Zoom 5.5 Release Notes

5.5-b10608

Release Date: 31 July 2015

This is a major release of the Zoom product comprising of several new features, enhancements and bug fixes. It includes Linux 64-bit server, Windows 64-bit server, Windows 64-bit client and Mac client builds.

Major Fixes

• For After Effects, the Zoom plugin does not have to be relaunched after the application is launched in order to work correctly – the underlying cause was an Adobe issue which has been resolved since our last release.
• In Asset Browser list and portfolio view, keywords can now be updated from within the central panel.
• In certain sequences involving search with a file name, the thumbnail of some assets used to show up as folders and no file-level operations were possible on that asset from within the Asset Browser. This has been resolved now.
• Arrow keys are now working in full-screen previews.
• Overlay icons are showing up correctly in browse view as well as search view. (Used to not work in browse view earlier).
• Mandatory metadata configured with projects is now fully supported including from the Asset Browser.
• Thumbnails and previews for MS office documents are supported; custom format downloads also supported for the same.
• In Premiere Pro CC 2014 Zoom plugin buttons will now properly refresh status on operations like revert / check-in etc.
• When an asset is moved to a new location, the preview server will not re-generate previews as the file content has not changed. The previews from the last data-modified revision will be served.
• The login session inside the Asset Browser was getting reset incorrectly because of Hot Folder cycles earlier; this issue has been resolved in 5.5

Major Pending Issues

• Archive module operations in HADR mode are not yet supported; this will be available shortly.
• Zoom mobile application has not yet been upgraded to work with the 5.5 release; this will be available shortly.
• Creation of dynamic collections with “search everywhere” option cannot be combined with any additional filters.
• Flattening removes an asset from collections, workflows, lightboxes; breaks association with existing working copies. Therefore users will have to re-add them to workflows, collections etc. and also have to check them out to the working copies afresh again.
• If rotation is enabled, the log message updation in the files is now in reverse order. For example server_log.5 would contain the most recent logs, while server_log.1 contains older logs. This could be related to Java 8 issues.
• When the locale is set to Spanish, and if we switch back to the English locale then in web-based Asset Browser, some metadata properties still continue to show in Spanish.
• Links and layers information for an asset checked in from Photoshop are not updated in the Asset Browser under certain circumstances in Mac. This is due to an Adobe limitation, please see the list of issues in a section below.
• Committing any modifications on a smart-copy file from the plugin fails the first time, if the file was never opened in the Asset Browser. On retry, this will get committed successfully.
• After reverting changes in a Premiere Pro project and then saving, the project still shows as being modified. Here is the FAQ outlining the workaround for this issue: https://evolphin.com/help/faq/after-revert-in-premiere-pro-project-is-still-modified/
• Full-text search service in Windows has to be started manually, this is not automatically started. (In Linux it is started automatically).
• When full-text search is not enabled, Zoom is not supposed to attempt connection with the Curator service (the external indexing / searching engine). However it does attempt this, fails, and ends up sending notification regarding the failure to the admin.
• For Video Previews to work for Zoom on Windows Server, the java.io.tmp location needs to be changed to some writable folder in wrapper.conf file to enable ffmpeg to write the video files
• Moving assets from one folder to another from within the Path Navigator panel of the Asset Browser sometimes results in failure; this happens when there are multiple attempts at drag and drop in quick succession.
• Within the search view of the Asset Browser, collection creation fails if attempted through the menu in the cart or through drag and drop of assets directly into the collection panel; however the same operations work from the browse view. Also, in the search view you can still create collections using the “Save” option from the top ribbon inside the search view tab.
• Currently during check in with links, the linked files are checked into the same parent path as the main file. This should be modified so that the hierarchy of the linked files are maintained.
• The “Render and Import” operation in Cinema 4D, being a potentially time-consuming operation, should have a progress reporting mechanism. But this is missing today.
• Hot folder configuration UI in the Settings dialog can allow saving the setup even when one of the fields are incorrectly initialized. This happens when someone enters an incorrect value in one field, then continues to edit other fields and enters correct values for them.
• When creating a smart-copy if any keyword from the source is specifically deselected in the keyword tree of the check-in panel, the smart-copy is expected to not have that keyword assigned to it. However, this de-selection is not honored, and the smart-copy ends up with the keywords of the original source always.
• In HADR mode, the zoom.properties file does not get replicated to the other servers; need to copy them over manually.
• In HADR mode, attempting to delete the last workflow metadata does not get replicated to the other servers – this would mean we can never remove ALL of the defined metadata across all servers ever because of this issue.
• Asset Browser shows inconsistent behaviour in drop-down options of “Sort By”, if locale is changed.
• Mandatory metadata form is not popping up on creating smart copy using keyboard short-cuts “Ctrl+Alt+C” and “CTRL+ALT+V“.
• Thumbnail of an asset disappears in the list view in random sequence. Refresh or just clicking on the path navigator will bring back the thumbnail properly again.
• Text file previews do not show the contents till the end of the lines in certain files containing long rows.
• Automatic delink of assets happens based on modification time and not last accessed time, since settings to determine the last access times for files were found to severely slow down the machine
• Sort by “Date” or “Modification Time” in list view of the Asset Browser does not work correctly in Spanish locale.
• Sort by “Digital Rights Management” of assets in Central Panel is not possible
• Dates shown in command line are not in a human readable format
• Silent uninstall of Zoom is not supported currently
• Silent Installation on windows is possible but before it asks for 2 clicks, system restart too happens without asking the user
• Drag and Drop of assets between different tabs is not supported for now
• Buttons in the Top-Ribbon of the Asset Browser do not have any visual indication as to whether they are enabled or disabled.
• Thumbnails do not appear for “.FLA” files
• Assigning a folder to a task in workflow will not add the folder files to the task
• When a static sub-collection is created, it will add all of the parent items to the sub-collection.
• Auto-complete suggestions do not come correctly for filters of system-defined properties i.e File Name, File Type etc
• In Mac, Thumbnail and Preview for pdf file format is not available by default;– the lib X11 would have to be installed specifically to make that work
• In Custom File Format Download, conversion of multi page pdf to an image is not supported
• Upload of a singe file larger than 4 GB is not possible through web interface of the Asset Browser. This is primarily because of limitations outside the scope of Zoom.
• Internet Explorer is not supported in SSL mode for opening Web Interface of Asset Browser as “Not able to connect to server” error message is displayed repeatedly
• Browse Icon for Keywords that is a shortcut for opening Keyword Browse Window for Advanced Search is not available if IPTC Property – Keyword’s label is changed to Spanish to be displayed in the metadata panel.
• Sometimes, “The database file “allrepoauthmapskel” could not be locked.The database may be in use” error message appear while using Asset Browser. Restarting the Zoom Client Proxy process will resolve this.
• Randomly, upload of files on the web interface for Asset Browser does not work; no error messages are thrown either.
• Key-frame metadata is not available in list and portfolio views of the Asset Browser.

Minor Pending Issues

• Tooltips are not available in Zoom CC plugins on Mac. This is due to an Adobe limitation, please see listed Adobe issues section below.
• Plugin panels are not clickable. This seems to be a limitation of HTML extensions. As a work-around, click on any of the app panels (which is not an extension) such that the focus moves out of the open doc and then go back to the extension panel.
• Some drop-down menus in the Asset Browser like the one in the download dialog do not support selection in response to the enter key; they work on mouse clicks.
• Folder-level invocation of smart-copy creations do not enforce mandatory metadata on the client-side. However the server will enforce this check and fail the operation if some mandatory properties are empty.
• Lightbox does not generate high resolution previews for PDF files when trying to do a visual compare between two revisions.
• The default set of metadata properties to be shown in the Asset Browser in the central panel is not preserved when upgrading from 5.3 to 5.5 or higher. Users will have to reconfigure this part.
• If a workflow is created with the role set to “WebApprover” and there are no users assigned to that role at that point, it does not show appropriate message. Instead a bland “internal error” is displayed.
• While switching between PDF page previews very rapidly, at times the preview shows up empty; on refresh and clicking again, you will be able to see the correct preview.
• Randomly, if you attempt to open the maximum allowed number of search / browse tabs in the Asset Browser, then close all of them and try to launch a new tab, it does not work.
• Overlay icons for checked out files do not show up in the portfolio view by default; however on clicking any of the asset, the status starts to show up.
• When viewing previews from the Asset Browser, in some sequences involving toggling to full-screen and resizing using the slider controls, even after exiting from the full-screen mode the scroll bars are visible.
• Previews of PPT file formats is not working in full-screen mode. Regular mode is working properly.
• If a folder is selected in the central panel of the Asset Browser, and if new keyword creation is attempted it does not give appropriate error (that folders cannot have keywords assigned); rather the application freezes over.
• Clicking on refresh icon of the Asset Browser continuously in rapid succession will sometimes produce an error with a stack trace reading “ConcurrentModificationException”. This error can be dismissed and ignored, it will not affect any functionality further on. A similar error may also show up when you are trying to remove assets from a collection in quick succession. Again, ignore error and retry operation to continue.
• Zoom Asset Browser is the recommended tool for interfacing with the Zoom server; erstwhile Zoom Repository Browser does not contain support for the latest nuances added to the product.
• Commit after resolve shows incorrect error message when the asset in question is locked by some other user before commit is attempted.
• If an asset name contains a comma character, then on triggering check-in of that asset from the WC, the asset does not show up as selected in the check-in dialog
• In the “Commit Trends” section of the web-based admin console, the user selection is not retained when switching between successive pages.
• Addition of assets to favorites panel from list view, portfolio view or path navigator is not possible.
• Restore threshold value setting from the Server Control Panel requires the input number to be with decimal point without which it is not getting accepted.
• Asset Browser keyboard shortcut, F2 (Remote Rename) does not work for Mac
• Asset Browser shows an unintuitive error message, when user with distribute permissions logs in and default view is set to Browse View
• Developer Designer role written using Spanish characters is able to delete the assets.

• In Custom Format for Download through webmin, while making any format as default, complete page is refreshed and navigates to home page.
• In Asset Browser, two files differing only in the case (eg. abc.jpg and abc.JPG) are allowed to be created in the same location.
• High Resolution previews for PDF files are not generated in Light Box
• Drag and Drop of multiple items into InDesign selects last item only
• Adobe Drive Will Not Work with Capitalized Usernames
• Inconsistency in name of project, if archive/restore or rename of project is attempted.
• Scrubbing in timeline of video preview does not work
• Delink of a manually unlocked file (from Asset Browser) would not be possible
• If connection between zoom client and zoom server is lost, an error with stack trace is displayed to the client user
• Lock released on a file through Asset Browser is not updated in the working copy automatically; this requires an update operation to be done.
• When asset is resized from annotation editor in VA, the resize bar gets overlapped with the asset and scroll bar is not shown.
• After Session Time out, if Refresh is issued in Asset Browser, “Invalid find session” is reported to the user
• If web-VAB is accessed from the Safari browser, mouse scrolling does not work.
• When Conflicted assets are delinked with “delink conflicted or locked assets” unchecked, conflicted assets too are delinked
• “spd” option for import does not work as expected on linux OS
• A user with read permissions is allowed to edit metadata of assets through Asset Browser
• Switch in between multiple tabs in quick succession results in Asset Browser being slow and blank screen appears
• Commit after resolve shows a wrong error message if another user has taken lock on the same asset at which commit is tried.
• Accessing central panel in Asset Browser after idle mode, gives “No searched data found. Please search again.” error message
• Multiple file selection using mouse in Check-In dialog is not possible. It has to be enabled through (shift key+files)
• If a published asset is renamed after publish then it is searchable by new name.
• If host name is used for web interface of Asset Browser , then “:Destination: DefaultHTTP” error message is displayed at all the times if the hostname is not defined in dns
• If there are problems in connecting to the server and many actions are done in succession, too many alert boxes pop up to display the same error message
• While restore petitioning, message exceeds the “Alert Box”, if the petitioned assets are large in number.
• If WebApprover role is not assigned to any user while workflow creation – “Internal Server Error” is displayed
• When an asset is checked out through change log, it again prompts to select the source path to checkout.
• Custom Format for download: Conversion from JPEG to TIFF is not supported
• Linked files are not displayed in the check-in dialog for Premier Pro in Mac, when primary language is set to Spanish.
• PDF preview – small size texts are not displayed properly even in High Preview generation mode
• An eventual check-in of a linked asset that is not in the same parent directory as the parent asset is not allowed
• After reaching maximum number of Search & Browse tabs in Asset Browser, after closing all tabs, sometimes a new tab can not be launched
• List & Portfolio view – Default Hover selection is on the first asset after performing any operation in Asset Browser’s central panel
• For Mac OS X Yosemite, Overlay icons(green/red dots) don’t appear sometimes when lock/unlock is issued from the top ribbon , issue resolves on eventual refresh
• File names with non-English characters are not displayed properly in archive / restore email notification and in Asset Browser action string
• Linked Files of an already checked out file are not allowed to be checked out
• Checkout with linked assets (with locks) fails if any linked assets is already locked by someone else
• Issues can be encountered in asset shelf life start/end implementation if client and server are in different time zones
• Validation of Metadata does not happen when edit of metadata is done in Asset Browser
• In Manage Workflow, progress of unsaved jobs is lost if current tab is changed
• Tab key doesn’t work for login window when tried from Asset Browser after it has been left idle for a very long time.
• If between login and logout the projects assigned to a user are changed, the Project list shown to the user is not updated
• User having no role and not assigned with any project is able to login into Asset Browser.
• User’s own Password is visible when browser is used in developer mode and within fiddler also
• Conflicted status shown in Asset Browser UI for an asset but it is not updated on the working copy unless an explicit update is done
• The status for a file as returned through command line is not reported correctly for a conflicted working copy
• The remote status for a conflicted asset is not reported in correct format
• While using Regular expression ie.,”{,(,[” in search column its displaying the error message as “The pattern:*(*, is erroneous.”
• Checkboxes are not properly aligned in keywords panel if multiple keyword operations are done in one go
• Creator of lightbox shown in Visual Approval is incorrect, if it is created from Web interface of Asset Browser
• Change in Zoom Server information in Z-Settings is not reflected in Asset Browser in “Zoom Server Address” Window shown before login until it is relaunched
• Import of assets to Asset Browser’s central panel after session timeout, gives error message
• If user is logged into Adobe Drive from the same system on which the user is logged into Asset Browser – the switch between Drive and Asset Browser asks person to log into Asset Browser again
• ChangeLog Window when open can not be minimized/maximized by clicking on the window icon in the task bar in Windows OS
• On Import and Checkout progress notifications, instead of number of files, “?” is displayed when the machine locale is not English(US)
• On deletion of a keyword from keyword panel, the current position and state of the nodes is reset
• On changing the width of column, values get overlapped in List and Portfolio view of Asset Browser
• When some asset is checked-in for the first time with “convert to working copy” selected , on failure of check-in, the added file in the working copy is not deleted
• Show in Cart – Thumbnail is not displayed completely for the assets where “Change Thumbnail” is enabled
• PDF preview – While editing the page number, place of the number gets rearranged
• Workflow can be launched from Asset Browser for archived assets too, but such tasks cannot be signed into causing a deadend.
• Keyword creation – Last created keyword gets retained if we try to create a new sibling keyword in keyword panel
• Sometimes when a file having multiple layers is checked in more than once – one of the revisions starts showing indicator to expand the layer even though there is nothing to expand
• While creating keyword, if “Tab” is entered from keyboard – Then new keyword cant be created using add keyword “Icon” from keyword panel
• Searching for strings containing the slash character is not working as expected. As a work-around, users could search for the different parts of the input string omitting the slash character to get appropriate results.
• If the server runs out of memory, and web interface of Asset Browser is running , the error message displayed is not user-friendly, and does not point to the problem on the server
• Restore/Reject information mail is not triggered for the user who has requested the petition
• Auto Refresh does not work when keywords are assigned to previous revisions of an asset

Adobe-related issues:

• Bug filed with Adobe to indicate whether a smart object layer contains a linked file: For PhotoShop, there was a request to add a property to the PhotoShop DOM to indicate whether a smart object layer contains a linked file. There would also be another property in the DOM to access the full file path for the linked file. The bug ID for this enhancement is 3790880.
• Adobe resolves link paths incorrectly if the machine has some common local path and mounted path, e.g. /Users and /Volumes/Users. Reference: https://forums.adobe.com/thread/959112
• Currently tooltips are not supported in Mac by Adobe. Reference: https://github.com/Adobe-CEP/CEP-Resources/wiki/CEP-5-HTML-Extension-Cookbook-for-CC-2014#tooltips

Upgrading

• Please find instructions on how to upgrade here.
• This release is compatible with bits 5.5-b10608 and above.

Please look through our site’s FAQs section if you run into any issues.