ID: 3030

Print Friendly, PDF & Email

New Users Added to LDAP do not show up in the Zoom Web Admin


LDAP Authentication function is working correctly but new created zoom users in the LDAP group are not being showing up in the Web Admin under Manage Accounts after performing  a “Pull users from LDAP.”


Ensure that the new users that are being added to LDAP have the email address attribute populated.  After adding the email attribute to the LDAP user, perform a “Pull users from LDAP” through the Web Admin and the new users should show up.