Installing Zoom Client (Mac)

The following instructions describe how to properly install the Zoom Client on Mac.


  • macOS X 10.9+
  • Installer for Zoom client downloaded from Evolphin
  • Administrator permission on the computer
  • X11 – XQuartz Project
  • (Only for Zoom 5.3 or below) Java 6 installed
Java 6 is not needed for Zoom 5.5 and above, as Java 8 is already packaged in the client software.

Preparing for Installation

Disable Mac OS X Sandboxing

In Mac OS X 10.7+, by default Mac OS X will prevent users from installing applications that were not installed from the Mac App Store. To disable this, do the following:

  1. Go to Apple menu > System Preferences

Apple System Preferences
System Preferences in Apple menu
  • Click on Security & Privacy.
  • Click the Lock in the bottom-left corner to unlock your preferences.
  • Lock icon - Apple System Preferences
    Lock icon – Apple System Preferences
  • Under Allow applications downloaded from select Anywhere
  • Allow Anywhere setting - Apple System Preferences
    Allow Anywhere setting – Apple System Preferences
  • Click Allow Anywhere
  • Install X11

    In order for Zoom to generate thumbnail previews of PDF, EPS, PostScript, or, TXT documents, Zoom runs the Ghostscript (gs) utility packaged with Zoom. Ghostscript requires X11 to be installed on the Mac. Starting from Mac OS X 10.7, Apple no longer ships Mac OS with X11 pre-installed. In order to install it, please download and install it from here.

    Alternatively, whenever a Zoom Check-in requires such thumbnail previews, Mac OS X will prompt you to install X11, as it is required by “gs”. You can then follow the prompts to complete this installation. However, if this takes too long, the previews may fail for that batch.

    Install Java 6 (only for Zoom 5.3 or below)

    In order to properly install Zoom 5.3 or below on a Mac, you must have Java 6 installed on your computer. Java 6 and Java 7 or 8 can co-exist on the same machine. Depending on whether you already have Java 7/8 installed determines the proper procedure for installation. In Mac OS X 10.7, Apple changed their policy of bundling Java with the operating system. Apple Java is still available from Apple and is required for running Zoom 5.3-.

    1. Open in /Applications/Utilities/
    2. Type in:
      java -version - Mac – Mac
  • When prompted whether you would like to install a Java SE 6 runtime, click Install
  • Install Java prompt - Mac OS X
    Install Java prompt – Mac OS X
  • Agree to the License Agreement by clicking Agree.
  • Wait for the Java SE 6 to complete installing.
  • Alternatively, if that doesn’t work, you can also install Java 6 by going to this Apple link and downloading the Java 6 package.

    Install Zoom

    1. Double-click the *.dmg Zoom Client installer disk image.
    2. In the disk image, double-click zoom-client-mac32.pkg.
    3. Follow the installation wizard instructions.

    Related Articles

    It is a good practice to set the default Zoom Server on your Zoom Client machine. This allows your Zoom Client to instantly connect with that server without any delay in asking for a URL.

    These settings are valid for Zoom 7.2 and below. Follow here for Zoom 7.3 and above.

    Follow these steps to set a default Zoom Server on your Zoom Client machine:

    1. For a Mac machine, left-click the  icon in the menu bar. For a Windows machine, right-click on the  icon in the system tray.
    2. Select Settings from the Z-menu.

    3. Select Server/WC Settings from the sidebar in the Settings window.

    4. Click Add.

    5. Set the URL to your Zoom Server in the Server box.
      Ex. http://<MyZoomServer>:8880
      Port 8880 is typically the port used by the Zoom Client to connect to the Zoom Server.
    6. Under Alias, set an alias name for the Zoom Server.
      Ex. Server12
      The alias can be used in the Zoom interface as a replacement for the Server URL. Make sure the server alias does not contain any whitespace characters.
    7. Click Add.

    8. If prompted, log into the Zoom Server using your Zoom credentials.
    9. Select your newly created Zoom Server in the Server and Working Copy Settings list.
    10. Click Make Default.

    11. Click OK when informed about the auto-sync of client properties.
    12. To make sure that your Zoom Client always connects to the same default Zoom Server, check Always Use Default.

    If Using Adobe Creative Cloud

    Adobe has removed support from extension manager. As a result, extensions installed using Extension Manager do not appear in the Adobe apps. So, for installing the Zoom plugin in Adobe CC apps, follow these steps for Windows and Mac respectively:


    1. Close Adobe Extension Manager if it is open.
    2. Navigate to Zoom’s plugin installer folder on your machine. As a default, the path is C:\Program Files (x86)\Evolphin\DAM\plug-ins\pluginInstaller.
    3. Double click the AdobePluginInstaller_win.bat file to execute it. A window opens up displaying the installation progress.

    4. Click Yes on the popup alerting about the new installation. The plugin will continue installing. Once the plugin is installed, the status will be displayed.

    5. Press any key to close this dialog.
    6. Open any of the Adobe CC apps. The Evolphin Zoom plugin should appear under Window -> Extensions.Plugin in Photoshop


    1. Close Adobe Extension Manager if its open.
    2. Navigate to Zoom’s plugin installer folder on your machine. As a default, the path is /Applications/Evolphin/zoom/Resources/plug-ins/pluginInstaller.
    3. Check whether the default application of is Terminal.
      Screen Shot 2015-08-06 at 6.07.21 pm
    4. If the default application is not Terminal, follow the below steps to make it the default application :

      – Right click on and go to Open With -> Other

      – From Enable drop-down, select All Applications. Select Applications -> Utilities -> Terminal.

      Check the ‘Always open with’ checkbox.

      Screen Shot 2015-08-06 at 6.06.23 pm

    5. Click the Add button. Double click on the script to run it.
    6. A terminal window should come up with the plugin installation status.
      Screen Shot 2015-08-06 at 6.08.16 pm
    7. Open any Adobe CC application. The Evolphin Zoom plugin should appear under Window -> Extensions.

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