Web Apps FAQ

Why can I not see thumbnails for the files I have imported from the Web Asset Browser?

Thumbnail generation requires access to the “temp” folders on your server-side disk. Please ensure that the default configured “temp” location on your server is write-accessible to the Zoom Preview server process and the related thumbnail generation tools that Zoom internally uses (such as FFMPEG, IMAGEMAGICK etc.). Add the following line in your preview-server.conf to set up …

Why can I not see thumbnails for the files I have imported from the Web Asset Browser? Read More »