Asset Browser FAQ

Increasing the number of items displayed per page in the Asset Browser

  Open zoom.properties. This file will be located in your local  $HOME/.zm folder, under the current user’s directory. Windows example: C:\Users\joe\.zm\zoom.properties macOS example: /Users/evolphin/.zm/zoom.properties Add the field VAB_PER_PAGE_ENTRIES to the end of this document. Below is an example of a configuration set to show 150 results. VAB_PER_PAGE_ENTRIES=150   Save the changes to zoom.properties.  Restart the Zoom Client Proxy (check here for instructions);  Reopen the Asset Browser and confirm the

Increasing the number of items displayed per page in the Asset Browser Read More »

Asset Browser Does Not Open

Issue The Asset browser fails to open. The cursor may show some activity for a short while but nothing happens. Solution If your Asset Browser is not opening but every other application (Zoom Repository, Task Manager, Change Log) is accessible and responsive it is possible that your Adobe AIR installation is corrupt or needs to be updated. Please update/install

Asset Browser Does Not Open Read More »

DRM Expired Working Copy Asset

Problem When a DRM asset expires within the zoom repository, the asset will still exist on all the users’ local working copy location who have checked out that asset. The expired asset is not removed from the local working copy after expiry. Solution When an asset expires on the repository, and is checked out by

DRM Expired Working Copy Asset Read More »

Why VAB does not retain default configured metadata for central panel after upgrade from Zoom 5.3 to Zoom 5.5?

Problem VAB does not retain default configured metadata for central panel after upgrade from Zoom 5.3 to Zoom 5.5 Solution: From Zoom 5.5 and above, default metadata configurations for central panel have been designed to be saved separately for Grid view and List/Portfolio view. To retain default configured metadata for central panel after upgrade from Zoom

Why VAB does not retain default configured metadata for central panel after upgrade from Zoom 5.3 to Zoom 5.5? Read More »