Administration

Auto task or Auto Checkout not running on a Windows Server

Problem Zoom server is installed on Microsoft Windows and autotask or autoco is not running properly. Issue Zoom Windows Service LogOn user often does not have permission to write into system controlled folders. Solution 1: Simple approach Add java.io.tmpdir  tag to [DAM]/conf/wrapper.conf. The following steps will explain how to add java.io.tmpdir tag in wrapper.conf. Open wrapper.conf from [DAM]/conf/ and

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Flatten Versions in Asset Browser

From 5.5 and above, Zoom offers the administrators the ability to shrink all the revision history of a file on the server. This feature is called flattening. This operation simply retains the asset in its latest content/ name/location but removes all the past activity on that asset. Flattening can be invoked from the Asset Browser as well

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Third Party Mount Point Support

Evolphin Zoom offers certain enhancements to the third-party-mount feature so that it may be used with VideoFX or VideoLX. These are accessed from the client-side zoom.properties as described below. Property Sample Value IGNORE_PATTERN_IN_LINK_FILENAME _original EXTENSIONS_PROXY_MAP mp4 -> mov, mxf Both these properties are not supported from Zoom version 7.3 onwards.   IGNORE_PATTERN_IN_LINK_FILENAME This property helps in mapping the

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File Content Search (Zoom 5.x)

File Content Search or Full-Text Search (FTS) Configuration File content search or Full-text search is implemented as a separate service running in conjunction with the Zoom server and the Preview Server. This process is designated as the Curator. The Curator server internally communicates with an Apache Solr instance to which the content indexing and searching are

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New Users Added to LDAP do not show up in the Zoom Web Management Console

Issue: LDAP Authentication function is working correctly but newly created zoom users in the LDAP group are not showing up in the Web Management Console under Manage Accounts after performing  a “Pull users from LDAP.” Resolve: Ensure that the new users that are being added to LDAP have the email address attribute populated.  After adding the

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Zoom Server checkpointing on restart

From 5.2 and above, Zoom server can be configured to perform database checkpointing only at scheduled automatic server restarts. Previously, every time Zoom server started, checkpointing would be performed. This checkpointing would take stock of all data operations executed on the Zoom server since the previous checkpoint, compacting the database in the process. However, this was inconvenient

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Debugging Preview Generation

Debugging preview generation is helpful in following scenarios: Preview of some file or specific format is not available. Preview generation by some media convertor/custom convertor is not working. Debugging some new media convertor. Generated preview is not correct. For E.g color mismatch, low quality etc…   View Zoom Preview Server Log Zoom Preview server log can

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Configuring Hot Folders (5.3 and Above)

Introduction Hot Folders can be configured on local computers so that files placed into that folder, they will periodically get imported into the corresponding folder in Zoom. Metadata can also be applied to assets during a hot folder import. Scripts can be configured to run prior to (pre-scripts) and after (post-scripts) the actual import operation, allowing users

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Zoom Purge

From 5.3 and above, Zoom offers the administrators the facility to permanently remove unwanted file-data and thereby salvage disk space. This purge functionality can be invoked from the Asset Browser as well as from the command line client. From Zoom 7.0 and above, any user assigned to a role with ADMINISTER permission will be able

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