Issue:
LDAP Authentication function is working correctly but newly created zoom users in the LDAP group are not showing up in the Web Management Console under Manage Accounts after performing a “Pull users from LDAP.”
Resolve:
Ensure that the new users that are being added to LDAP have the email address attribute populated. After adding the email attribute to the LDAP user, perform a “Pull users from LDAP” through the Web Management Console and the new users should show up.