Prerequisites Zoom should be installed with the HADR module in (I) configuration, i.e. Independent DB locations, not shared, at each Zoom server. Assuming e.g. ZS1, ZS2 & ZS3 = Three servers with independent DBs (I mode) Preview server(s) installed on separate machines (Assuming e.g. ZPS1 & ZPS2) Steps For each Zoom Server: Restart the Zoom Server […]
Upgrading Zoom Servers with HADR (Independent Databases) Read More »
The necessary files for this process are available from the Evolphin Support team upon request. The following steps should be run by the evolphin user. Download the files cr2-converter.xml and cr2-converter.tar.bz2 Extract cr2-converter.tar.bz2 to /home/evolphin/zoom-deploy/ Open Terminal and run the following command under this directory: chmod +x cr2-preview-extractor.sh Test the converter by running an instance of the
Create A Custom Media Converter For CR2 Files Read More »
It is possible to set default umask for the files and directories created by Zoom products like Zoom server, Preview Server, Solr Server and HADR File Transfer Server. Setting the default umask for Preview Server Preview server generates the previews of ingested assets on Zoom server. All the generated previews are stored in preview server cache. By
Setting default umask/File Permissions for Zoom/Preview/Solr Servers Read More »
Zoom Indexer provides a way of maintaining assets outside the Zoom repository, while still being able to reference them using proxies. (Refer to setup details here). For a growing set of assets present in a source location, we may want to continue indexing newly added assets periodically even after the completion of the initial indexing.
Zoom FSCue app is responsible for mac overlay icons/labels. Please follow the below given steps to disable the FSCue. Open “Terminal.app”. Stopping the currently running FSCue app: launchctl unload -S AQUA /Library/LaunchAgents/com.evolphin.zoom.FSCue.plist If above command doesn’t work then run: launchctl unload /Library/LaunchAgents/com.evolphin.zoom.FSCue.plist Above command will stop currently running FSCue service. To disable FSCue app permanently and prevent it from
The list of ports required by the Zoom desktop clients is specified here. To test if the ports are open see steps below. Please replace any IP in the example with your Host Name/IP address: Desktop Client In a Web Browser open URL: http:<zoom preview server host/ip>:8873/vab . If you don’t see any errors and the
Checking Open TCP Ports Read More »
Overview Auto Checkout (ACO) Share features allows a set of folders on the Zoom repository to be automatically checked out and get mirrored on a predesignated network folder on a file server. Whenever a new file or version is updated in these designated folders in Zoom repository, the change is mirrored on the predesignated folder on
How-to use Auto Checkout (ACO) Share for Linking Assets Read More »
Issue From Zoom 5.5 and above, hot folder configurations have been designed to save the Zoom server URLs and never their aliases. So in pre 5.5 deployments which had set up hot folders with Zoom server aliases, the users will now have to either delete the old hot folder settings and re-create or they need to manually edit
Hot Folder Upgrade issue in Zoom 5.5 Read More »
From 5.5 and above, Zoom offers the administrators the ability to shrink all the revision history of a file on the server. This feature is called flattening. This operation simply retains the asset in its latest content/ name/location but removes all the past activity on that asset. Flattening can be invoked from the Asset Browser as well
Flatten Versions in Asset Browser Read More »
In Zoom 5.5, the auto-checkout mount point has been enhanced to support linking and resolve links from Adobe and Cinema 4D plugin. Enhanced Features If a user commits files which have links to files present in the auto-checkout directory, then these links will be maintained in the Zoom repository and visible in the Asset Browser’s Links panel.
Auto checkout mount point enhancements Read More »
File Content Search or Full-Text Search (FTS) Configuration File content search or Full-text search is implemented as a separate service running in conjunction with the Zoom server and the Preview Server. This process is designated as the Curator. The Curator server internally communicates with an Apache Solr instance to which the content indexing and searching are
File Content Search (Zoom 5.x) Read More »
Through Metadata Presets we can create a number of metadata templates which can be applied to the mandatory metadata form at runtime. This feature is available from Zoom 5.5 onwards. Steps to create Metadata Presets Open mandatory metadata form using any action like check-in, smart-copy, upload. Enter the metadata values. Click on Save icon. To
From version 5.4 and onwards, Zoom has added support to access Zoom services over a different LAN or WAN. With this feature, it has become easier to access the Zoom server at another location OR in a completely different LAN with different DNS. People who are in a different network altogether or when multiple DNS
Accessing Zoom services in different network Read More »
By default, when Update menu option is clicked, Zoom client will only download the changes to the files that are checked out on the user’s local working copy folder. This prevents files that may be newly added by others users in the same parent or ancestor folder from being checked-out when the user presses update
How to update all files including newly added files Read More »
From 5.2 and above, Zoom server can be configured to perform database checkpointing only at scheduled automatic server restarts. Previously, every time Zoom server started, checkpointing would be performed. This checkpointing would take stock of all data operations executed on the Zoom server since the previous checkpoint, compacting the database in the process. However, this was inconvenient
Zoom Server checkpointing on restart Read More »
Debugging preview generation is helpful in following scenarios: Preview of some file or specific format is not available. Preview generation by some media convertor/custom convertor is not working. Debugging some new media convertor. Generated preview is not correct. For E.g color mismatch, low quality etc… View Zoom Preview Server Log Zoom Preview server log can
Debugging Preview Generation Read More »
In Zoom 5.2, the configuration file for the Hot Folder has been modified. Very few modifications have been made to the xml tags and so it is very easy to upgrade the old xml file to the new one. The Hot Folder xml file named as hotFolderDB.xml contains all the hot folders and their respective settings which are
Upgrading Hot Folder Configuration File Read More »
Introduction Hot Folders can be configured on local computers so that files placed into that folder, they will periodically get imported into the corresponding folder in Zoom. Metadata can also be applied to assets during a hot folder import. Scripts can be configured to run prior to (pre-scripts) and after (post-scripts) the actual import operation, allowing users
Configuring Hot Folders (5.3 and Above) Read More »
From 5.3 and above, Zoom offers the administrators the facility to permanently remove unwanted file-data and thereby salvage disk space. This purge functionality can be invoked from the Asset Browser as well as from the command line client. From Zoom 7.0 and above, any user assigned to a role with ADMINISTER permission will be able
Zoom Server Upgrade From 5.0 to 5.2 Upgrade Instructions From 5.0 to 5.2: The following instructions describe how to upgrade a Zoom Server installed on RedHat Enterprise Linux or CentOS. These instructions assume you have downloaded the zoom-unix64.tar.bz2 from the Zoom Support Center. Restart the Zoom Server services. Stop the Zoom Server and Zoom Preview Server (Only if the Preview Server
Upgrading to Zoom Server 5.x (Linux) Read More »
