ID: 4183

Z Alert pop-up “Comparison method violates its general contract!” while accessing workflow manager

The following error occurs while accessing workflow manager:

:Screen Shot 2015-11-25 at 11.18.29 AM

Solution:

This is a bug that has been introduced due to some changes post java 6. Please update the wrapper.conf file under your <Zoom Install Dir>\DAM\conf (Windows) or <Zoom Install Dir>/conf (linux) folder by adding the following line:

Note:  Please backup the wrapper.conf file prior to making the following change

 

wrapper.java.additional.<number next higher than currently present e.g. 20>=-Djava.util.Arrays.useLegacyMergeSort=true

If the highest number for  wrapper.java.additional property is 21 then the line that you add for this fix should look like the following:

wrapper.java.additional.21=-Djava.util.Arrays.useLegacyMergeSort=true

Once, you have updated the wrapper.conf file please restart the zoom service.