Upgrade Error: Could not create the Java Virtual Machine

Some people upgrading from 5.3 to 5.5 may see an error reading “Unrecognized VM option ‘UseCompressedStrings’ ; Error:Could not create the Java Virtual Machine” after zoom service start. Please follow the instructions below to resolve this.

Solution

  • While upgrade from 5.3 to 5.5, please do not replace complete newly installed conf/ directory with backup conf/ directory.
  • While upgrade from 5.3 to 5.5, only few files need to be replaced namely metadataspec.xml,  preview-server.xml, server.xml
  • The files that were modified during 5.3 (for example, wrapper.conf) must be merged with the corresponding file from the newly installed conf/ directory.
  • The remaining files from the newly installed conf/ directory must be retained.

For more details on how to upgrade from 5.3 to 5.5, please see the link  Zoom Server Upgrade from 5.3 to 5.5.

Leave a Comment