ID: 9873

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Applying Parallel Transcoding Fix Patch

If you have installed Zoom Server version 7.2.2-RELEASE.58-600ce5053 and use VideoLX, then you would need this patch to make Transcoding jobs run parallelly instead of sequential. Follow these steps to apply the patch:

On Zoom Server / Preview Server / Transcoding Server:

  1. Download the patch files on Zoom Server (as shared by Support).
  2. Stop all Zoom services.
  3. Backup the existing jars and Product-info.xml in %ZOOM_INSTALL_DIR%/lib/zoom/ to a separate backup directory.
  4. Copy the respective jar files and Product-info.xml from the patch to the above location in step 3.
  5. Start Zoom services again.