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Starting and Stopping Zoom Services (Windows)

Step-by-step guide to starting and stopping Zoom Services on a Windows Server

For information on how to start and stop services for a Windows Server, see Starting and Stopping Zoom Services (Windows)

 

Zoom has various services for its MAM, Preview, Curator, and HADR Servers. You may use one or more of these on the servers for Zoom. If multiple services are running on a server then it is recommended to follow an order while starting, restarting, or stopping them.

The recommended order to start/restart services is:

  1. Zoom HADR Service
  2. Zoom Services
  3. Zoom Preview Service
  4. Zoom Curator Service.

Stop the services in the reverse order.

The following instructions describe how to safely stop and start Zoom Services on Windows Server 2008 and 2012.

Start (or Restart) services

Follow these steps to start  or restart services for any server running Zoom:

  1. Go to Start > Administrative Tools > Services
  2. In the list of Servicesfind the services for Zoom that you would like to start or restart.
  3. Right-click on each service as per the order mentioned above, and select Start (or Restart).
    Start Zoom Service - Windows Services
    Start Zoom Service using Windows Services

Stop services

Follow these steps to stop services for any server running Zoom:

  1. Go to Start > Administrative Tools > Services
  2. In the list of Servicesfind the services for Zoom that you would like to stop.
  3. Right-click on each service and select Stop.
    Stop Zoom Service - Windows Services
    Stop Zoom Service – Windows Services