ID: 3030

New Users Added to LDAP do not show up in the Zoom Web Admin

Issue:

LDAP Authentication function is working correctly but new created zoom users in the LDAP group are not being showing up in the Web Admin interface under Manage Accounts after performing  a “Pull users from LDAP.”

Resolve:

Ensure that the new users that are being added to LDAP have the email address attribute populated.  After adding the email attribute to the LDAP user, perform a “Pull users from LDAP” through the Web Admin interface and the new users should show up.